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Yellow Cab of Northern Colorado / Reviews

Customer reviews

(8 Reviews)

Quality of service

Response time

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Hell no I won't go (with yellow cab)

Yellow cab sucks | Posted: 18-September-2016

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Called, asked for pick up at 10:05. Told me driver would be here then. 10:10 I called again, told me they would try to find a driver, and had no guarantees of arrival time. Um, that's crap. 15 minutes later, still no sign.

BUSINESS HOTEL
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Never use them

Josh | Posted: 10-July-2016

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Yellow cab sucks. I called them for a taxi and i was told it would be 5 to 20 min. I sat waiting and waiting for an hour and a half and the taxi never showed. 1 star is to high of a raiting for these people.

RETAIL HOME
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Unreliable/Poor Customer Service

Jim M | Posted: 22-June-2016

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I work as a hotel agent and called this company more than once when a guest requested a taxi. On more than one occasion when asked how long the wait will be we get the standard 5 minutes to 20 minutes. This never happens. Today I hade to call 3 times and my guest had to wait 1 hour and 30 minutes. This is not a unique situation. There have been times when the taxi never even shows up. I will no longer recommend our guests use this taxi service again. It makes our company look bad that we recommend a company with such unreliable service and who are unapologetic for their poor customer service. When asked if I could speak with a supervisor I always get told that the supervisor is unavailable. I will now recommend Uber or a locally owned private car service.

BUSINESS
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