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(2 Reviews)

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Yellow Cab Pasadena TX - I can care less attitude

David Lopez | Posted: 17-February-2016

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Called 3 days in advance for taxi service and received a confirmation #. Day before our scheduled pick up my wife called to confirm. WELL, WELL the day of our scheduled pick up my wife called 15 min. til pick up time just to be sure our taxi was on their way. A man answered with no customer service skills, loud music in the background, He acted like he was so busy at 3:30 am...keep putting us on hold 3x. Finally, he said, I'll have someone there, it's now 3:45 am. still no one. I had to call again and let them know no one is here to pick us up. Same guy said, we have no one to pick you up...Really? Why bother with a confirmation #?

BUSINESS AIR HOME
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Rudest service ever

Greg | Posted: 3-May-2014

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First of all, they don't pick up their phone before 7am. When the dispatcher finally answered he was extremely rude and arrogant.

RETAIL
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The taxi and transportation companies that 1-800-TAXI-USA refers to by telephone, the web or otherwise, are independent companies that are not owned or operated by 1-800-TAXI-USA. Because it does not own or operate any of these companies, 1-800-TAXI-USA expressly disclaims any and all liability to anyone related to the services provided by any of these companies. Users must independently verify all information regarding these companies.

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