10:15am - called to request a cab to pick us up from our hotel. Was told it'd take approximately 10-15 minutes for one to arrive.
10:45am - called again & was told it'd be just another 5-6 minutes.
11:15am - called to cancel. I asked if they didn't have enough cabs; rep said they just had a lot of calls.
Disappointed in customer service. Should've said upfront it would be awhile, so I had the option to call another company.
RETAIL
HOTEL
Was this review helpful?
Yes No
Yes No
| Flag this Review
Thank
you! You have successfully submitted feedback for this review.
The taxi and transportation companies that 1-800-TAXI-USA refers to by
telephone, the web or otherwise, are independent companies that are not owned or operated by
1-800-TAXI-USA. Because it does not own or operate any of these companies, 1-800-TAXI-USA
expressly disclaims any and all liability to anyone related to the services provided by any of
these companies. Users must independently verify all information regarding these companies.